Doing the right tasks at the right time

Businesses run on routines. Every day there will be some kind of activity that needs to take place like clockwork. If the routine task does not take place it will probably not be the end of the world, but if the task is never done the quality of the service, or the standards in the business may well drop.

If routines of work are important then why do we struggle to keep them in place?

One answer for this question is that we don't create formal rotas / schedules of activity that are clearly visible and located in a public place within the business.

It does require discipline to maintain routine activities - especially when we become really busy. With a rota we are more able to remember what we need to do in order for the business to run smoothly, professionally and efficiently.

If you need more help than just a rota then you may want to try implementing an end of week checklist for your own personal use, or put a reminder on your phone / email calendar. As the habit forms and the disciplines appear your team will appreciate why we do these things.

Smartspeed Consulting Limited