Ideas to improve productivity and on time delivery performance
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When we decide to make improvements to our business, the number of options available to us can seem overwhelming. Anyone who has looked into the Lean Transformation toolbox will remember how they felt when they first saw the full range of methods and techniques. However, there is a very simple way of deciding which tools will work best and that is to ask yourself whether the way your business operates lives up to the brand you have designed for it and the image you wish to project to your customers. To put this into perspective let me tell you briefly about some work I did with one of my clients. They were under pressure from their customers to improve their performance, particularly with respect to on time deliveries, and were about to embark in some Value Stream Mapping activities. At the point that I came to support the business there was already a long shopping list of methods, problems and potential improvements available for review. The problem was that after some analysis they were now stuck deciding on the most effective course of action.
Some tools are incredibly simple to use, and also deliver some amazing results. Kamishibai boards are a great example and are superb when you want some visual control over routine tasks. By the way Kamishibai is pronounced "come-e-she-bye" in case you were wondering!
As simple as you could want it, a Kamishibai board is a T-card system that has red cards glued to green
cards (so that each T-card has a red side and a green side). The red cards are for the incomplete tasks, where as the green cards symbolise that the work has been done. See the photo below of a board in use.
On the red side of the card you write the name of the task that needs to be completed, and if appropriate you can include details of how the task is to be completed. This is not expected to replace standard operating procedures, but can be a good opportunity for an aide memoire.
The boards can be organised for daily, weekly and even monthly cycles. They are great as part of a 5S implementation (the Susta…
If you're reading this blog post it is a fair guess that you are looking to improve how your business works. So, what do you think about the question I have posed as the title of this article?
The reality is that if you could make a change happen with the same amount of effort that you current expend in your business changes would be happening left, right and centre. If you want to make a change stick in your business you need to increase your levels of effort temporarily. Without this increase in effort it is unlikely that the change you want will take place and sustain.
I recall when I worked as a Production Manager and the OTIF (On Time In Full) performance of our business was certainly not where it needed to be. For years the business had struggled to raise its level of performance; no additional effort had been expended. I planned out sixteen small improvement projects to address this and I got started with the changes. It was hard work at times and the work was on top of my…
How are you feeling about your business the moment?
Are you feeling frustrated and irritated by the apparent lack of progress being made with your improvements?
If you answer ‘yes’ to this second question, don’t worry, you are not alone!
We all feel this way at times and the reason I am writing this article is that if you feel this way right now then I want to reassure you that there is a simple way to get out of this situation. I have been in this situation many times in both my operational life and as a consultant. It is normal and taking a deep breath and stepping back from the noise of the day-to-day is essential.
Let me take you through the three quick steps of Stopping, Assessing and Acting.
Take stock of where you are right now
In order for us to step back and try and see some of the ‘improvement wood’ as I refer to in the title of this article we need to have a simple question to focus our attention. A question I recommend that you ask is: