Creating rapid improvement action plans

The CCC (Concern, Cause, Countermeasure) approach is a great way to start a process improvement activity and is a featured tool of the StreamLiner software that launched this week.

I have recorded a short video (just over 3 minutes) to explain how this works within the software.


Giles Johnston

Author of Business Process Re-Engineering and creator of the 'Making It Happen' online course for improving continuous improvement skills.

P.S. Don't forget the the introductory price of $39 will go up to $59 on the 23rd of March 2016!

Get your copy here - http://www.systemsandprocesses.co.uk/streamliner-continuous-improvement-management/