What's your improvement baseline?

Knowing where you are starting from and where you are wanting to head to are two of the basics of process improvement.

So here's today's question for you?

Where are your processes currently, and where do you want them to get to?

If you don't know where you are go and get some data.

And, if you don't know where you need to get to, check your business plan (or what your customer's are complaining about).

Over to you.


Giles Johnston
Author of Business Process Re-Engineering and creator of the 'Making It Happen' online course for improving continuous improvement skills.

Find out where your business processes are with the auditing function of StreamLiner and quickly create improvement action plans.
Find out more here.