Get my On Time Delivery Kit for only $17 (USD) if you use the code OTIF at the checkout before 6pm (BST) on the 3rd of June 2016. To learn more about the kit please visit: https://smartspeed.dpdcart.com/product/106693 If you have any questions - drop me a line: gilesjohnston@smartspeed.co.uk Giles Johnston Author of Business Process Re-Engineering and creator of the ' Making It Happen ' online course for improving continuous improvement skills.