My first app is now available on Google Play for Android devices. Many of my clients have asked me if I could make a simple Concern Cause Countermeasure (also known as CCC and 3C) app for their smartphones so that they have the tool at hand whenever they are walking around their business. Long story short, I made an app for Android devices and it has just been published on Google Play. It is called Pocket CCC  and costs £1.79. The app also links to a web resource to show you how to get the most out of the app and this approach. This app is great if you want to capture concerns floating round your business and want to generate simple but effective improvement countermeasures . If you have never used this approach before then you can use the tutorial to get you up to speed quickly. The interface has been stripped back so that it is Lean and only takes about 30 seconds to understand how to use it. To get your copy visit Google Play here or click on the button below.

The conversion of my book What Does Good Look Like? for iTunes has now been completed. Get away from Groundhog Day and into a higher gear with this practical book The book is designed for business managers that are fed up with sub-standard performance. Many times this is down to the standards not being adequately described. Other times the team don't have a grasp of a vision of what good looks like, so how can they ever achieve it? The book contains simple methods to develop these visions and part two shares more practical ideas on how you can best implement the change. To get hold of your copy of my book follow the link below: Buy your copy from iTunes Enjoy, Giles About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the ' Making It Happen ' continuous improvement toolkit.