The CI Primer course is now online and access is free! The course is made up of nine modules, designed to help you: Get more out of your working day. Identify improvement opportunities. Manage the change process without getting overwhelmed. To access the course, simply head over to Continuous Improvement Made Easy and follow the signup instructions. That's it! I hope you enjoy the course, Giles About the author: Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and embracing Kaizen. Giles is also the author of Effective Root Cause Analysis and ' What Does Good Look Like? ' .