I get a lot of people tell me how serious they are about continuous improvement. It sounds like the right thing to say, doesn't it? And... there is a really simple way to determine how serious your business is about continuous improvement. Count the following: How many hours per week you and your team spend working on improvement activities? How many £ have you added to your bottom line because of your improvements? There are no right or wrong answers, but you'll know exactly whether you are serious about continuous improvement. About the author: Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and embracing Kaizen. Giles is also the author of Effective Root Cause Analysis and ' What Does Good Look Like? ' .   Available from Amazon