Skip to main content

Business Process Re-engineering eBook

Business Process Re-engineering



Do You Need To ‘Upgrade’ The Way Your Business Works?

'Business Process Re-engineering’ is a practical how to guide based on the author's direct experience of helping businesses to improve their business performance. It is aimed at the person whose job it is to make operational and on time delivery improvements happen.

During the time he has worked as an engineer, manager and business improvement consultant, the author, Giles Johnston, has identified a number of approaches that work for his wide range of clients time and time again. Different clients, different businesses, different needs… but similar approaches.


‘Business Process Re-engineering’ outlines these approaches in a simple way that makes them easy to apply directly to your business. The method outlined in this book has been applied to businesses in the service sector, the manufacturing sector, the public sector, the construction sector, the third sector and more.

Two Step Approach

If you are short of time and need to quickly achieve tangible benefits for your business, then this practical guide book is for you. The book is broken down into two main sections. The first part of the book looks at several approaches which can each serve to improve the operational performance of the business. The second part of the book shares a range of techniques that you and your team can use to implement the changes rapidly.
Sprinkled with real world examples, the book also covers the following topics:
  • Creating a 'compass' to help you guide your improvement efforts.
  • Process mapping.
  • Reducing lead time within processes.
  • Developing effective business routines.
  • Resource management.
  • Process improvement.
  • Job role simplification.
  • How to get your improvement activities to make progress.
  • A compilation of all of the actions points contained in the book, for easy reference.


Shorter lead times, improved on time delivery performance and less fire fighting are just around the corner.

Popular posts from this blog

The Kaizen Checklist is here!

Do you want to get better results from your Kaizen programme? Improve your business results quickly with my downloadable kit (including guidebook, workbook and templates) for only $39. Are you looking for a sustainable way to identify and implement improvements across your business? Practical improvement strategies The Kaizen Checklist is a downloadable kit that you can use with your management team to develop a system that suits your business and allow you to quickly implement Kaizen effectively at your place of work. This works great if you use it as the centre piece of your own internal workshop. The kit includes a 40 page guidebook, a workbook, four appendices and three templates. All parts of this kit are designed to get you up and running as fast as possible. If you are unfamiliar with Kaizen, let me stress that this is a simple improvement philosophy that is so much more than just  ‘a Japanese word for continuous improvement’. I’ll cover what it rea

Do you need a burst of improvement ideas for your business?

If you haven’t created your improvement action plan for 2020 yet then I have something for you. I have just completed my latest project – The CI Focus Tool . This Android App is now available on Google Play and provides a simple method for generating as many effective improvement ideas as you need. This is the same basic method that I describe in my book Effective Continuous Improvement  and is now available as a simple to use app. In essence it is a brainstorming focus tool. Press the focus button and you will be presented with a random continuous improvement focus. Brainstorm ideas around this focus with your team (whilst the timer is running) and there you go – a number of great ideas for you to prioritise and implement. The reason that this works so well is because of the focus. When your business runs out of its immediate problems to fix you need a different strategy. Very focused brainstorming helps you break past this problem and configuring the app to meet t

Take the pressure off! Using the Y-curve with your Kaizen improvements

Do you feel under pressure when you have to make changes happen in your business? It can be scary when we try something that we have never done before. I remember thinking to myself 'how on Earth am I going to figure this out?' on many occasions. I think the last time was a few weeks ago! Years on from becoming reasonable at the art of change I am still faced with the same dilemma. It is scary and it is clear to me why so many people shy away from making change happen. It is natural to get stuck in this oscillation. On one hand you need to make change happen; the business needs the improvement benefits. On the other hand you don't want to screw up... Last week I was talking to a young engineer that I am mentoring. He was paralysed. Changes were not happening at all. There was always some early promise with his projects and then, as completion (and judgement day) loomed, progress would evaporate. The engineer asked me for my views on this  during a recent conversati