Turn KPIs
into tools that actually improve performance
Most businesses have KPIs. The problem is that too many of them
create noise instead of clarity. Designing KPIs helps you build measures
that people can understand, use, and act on.
This book is for leaders, managers, and improvement professionals
who want better visibility without drowning in spreadsheets, dashboards, or
meaningless targets. It shows you how to design KPIs that support
decision-making, encourage the right behaviours, and give your team a clearer
view of what good looks like.
Inside, you will learn how to choose measures that matter, avoid
common KPI mistakes, and link performance tracking to real business priorities.
Rather than focusing on theory, the book gives you a practical way to create
KPIs that work in the real world.
If you want KPIs that drive action instead of confusion, Designing
KPIs will help you create measures that support better conversations,
better management, and better results.