The Smartspeed Performance Improvement Blog

Have you used the fishbone tool for root cause problem solving? Good. What about using it in reverse to help with goal setting and improving buy in from your team? Oh... The good news is that my book The Reverse Fishbone is now available on a range of e-book platforms (as well as Amazon ). The book shares ideas on how to get the most from this approach and how you can roll the idea out in your organisation. So, if you are looking for a fast, easy, way to engage your teams with goal setting and creating recipes that generate better results, this book is worth a look . I hope you enjoy it, Giles About the author: Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and embracing Kaizen. Giles is also the author of Effective Root Cause Analysis and ' What Does Good Look Like? ' .

I see how many businesses handle their end of project reviews, or their non-conformance reports. I see how they try to skip along the process, trying to get back to what they were doing in the first place. For some of these businesses, what they were doing before is how they got into the bother they are looking at presently... so why go back to it? The root cause is important. It help organisations of all shapes and forms to improve. But only if you get to the root cause. The root cause is the aha moment, the point when you realise that the change is in your power to resolve. When you fail to dig down to the right level, you are left with vague conclusions. You aren't left with the clarity of a root cause realisation. You don't have a clear set of steps you can take. This is the power of the root cause and I urge you to embrace it if you aren't doing so presently. Available on Kindle and Paperback A few years ago I wrote a book on getting the most out of the 5 Why techniqu...