Now available in PDF format One of the nice things about publishing books is getting positive reviews. My book ' Business Process Re-Engineering ' has been out for some time now and I have now made it available as a PDF version. Since being available as a PDF I have received this review which I was keen to share with you. "I have been through more process mapping and sales and operation planning training sessions than you can shake a stick at. Your discussion is the simplest and most actionable I have seen. I like that your approach is relevant to small as well as large business." Brian Thank you Brian! To view a sample of the book (PDF format) - click here , or use the button below to buy. SKU EB-BPR Qty Price $ 5 . 00 Add to Cart Giles Johnston Author of 'Business Process Re-Engineering', a practical plan to improve business performance.

Years ago I was criticised for having numerous pieces of paper all over a wall in my office. This was when I worked as a Production Manager in a factory failing to hit its output targets *. Apparently it looked a little messy.... I needed to take action to change my factory's situation and one lonely Friday afternoon (when everyone else had gone home) I listed out the changes I needed to make. These formed the mini-projects that were all over my wall. Production was busy. Frankly it was chaotic and I chose to pin my mini improvement plans to my wall so that they were 'in my face'. Every time I walked into my office there were my plans. I certainly didn't forget about them. How many times have you crafted a much needed improvement plan but never gotten around to implementing the changes? There are many strategies we can take to improve how we deliver our projects and the idea of having the plans in bite sized chunks and highly visible is just one. I used this a

In a number of projects recently I have been playing a game of 'eye spy' to great effect. Can you remember that game from your childhood? You pick an object you can see and tell the other people playing what the object's first letter is. The person who guesses correctly first then gets to have a go. Pretty simple game. The approach I have used is to help my clients see whether a change has taken effect or not. For most business leaders they can use their KPIs as a gauge as to whether the change has taken effect. For the people who don't see the KPIs, but who are performing the new process, the eye spy game works rather effectively. To use this approach you need to be clear on the cause (the new process / tasks) and the expected effect (the new result / behaviour). The logic is that when the new process is embedded and working properly then you should be able to see the outcomes that you are looking for. There is sometimes a lag between the cause and the

'Making MRP Work' is now available in PDF format on our sister website improvingbusinesses.com . It has been for sale for several months on the Amazon Kindle device and will also be making its way on to the other main readers (Kobo, Nook, iPad etc...) shortly. In the mean time you can purchase the right version for your reader via Smashwords . I hope you enjoy it Giles Johnston Author of 'Business Process Re-Engineering', a practical plan to improve business performance   (and Making MRP Work!)

If you are looking for some ideas on how to improve the profit and control of your factory based business then download our free report now . This is a direct link, so there is no need to enter your email address / sign up to our newsletter. To access your copy, please click on this link:  Free Business Improvement Report I hope you enjoy the ideas. Giles Johnston Author of 'Business Process Re-Engineering', a practical plan to improve business performance.

Improvement projects rarely run according to plan. You make a change to your business processes and then find out that your initial assumptions were wrong. You gain new insights and these can be re-invested into your revised attempt. The key is to know when to change tack and when to hold. When the results just aren’t appearing you need to ask yourself if the people who are involved with the change really understand what is happening. This is not a condescending point, this is reality. Communication within a change project often leaves people wanting. The instructions that get handed down are usually lacking and this can lead to a less than satisfactory attempt. The method that is being used may not be as efficient, or effective, as you may have hoped. If the initial expectation is that there is a lot of work to be undertaken then try stopping the work after a few hours have passed. Can it be done differently? Can a different approach yield results much faster? A little bit of

After receiving a number of enquiries about the availability of my e-books in PDF format I have now uploaded them to the improvingbusinesses.com website. This site launched last week and also hosts the improvement kits that you may have already seen elsewhere on this blog. To visit the site, click here , or on the screen shot below.   Giles Johnston Author of 'Business Process Re-Engineering', a practical plan to improve business performance.