Tuesday, 15 July 2008

Clarify the distractions

When you look back at the end of a working day - what do you see?

Do you see a whole raft of accomplishments that will help to improve your business performance, or a load of inconveniences that only served to hinder?

If you do spare a couple of minutes at the end of the day to review these annoyances you can often start to find patterns emerging. When you find a pattern you can then do something about it.

One of the best ways to do this is to use the '5 Why' tool to delve down into the root causes of the problem and solve it once and for all.

It never ceases to amaze me how many other problems just disappear at the same time - obviously they are symptomatic of the original problem.

Smartspeed Consulting Limited
'For When Results Matter'

C'mon! Just write the SOP!