I was watching two members of one of my client’s team arguing over where the end point of the handover was. This seemed to be a good point to raise; unfortunately the end date had been and gone by two months.
How you agree the end point has more to do with than just how the business works – how do the people work within the business? As handovers usually have a people element to them it is important to ensure that the capability of the individuals is also present.
When you define the end point of a project it is worth describing this as a scene – what will the people be doing (behaving) once you walk away? And where are they now – can they do these activities? This is the gap that needs to be closed.
Smartspeed Consulting Limited
'For When Results Matter'www.smartspeed.co.uk
How you agree the end point has more to do with than just how the business works – how do the people work within the business? As handovers usually have a people element to them it is important to ensure that the capability of the individuals is also present.
When you define the end point of a project it is worth describing this as a scene – what will the people be doing (behaving) once you walk away? And where are they now – can they do these activities? This is the gap that needs to be closed.
Smartspeed Consulting Limited
'For When Results Matter'www.smartspeed.co.uk