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Provoking a review

A lot of people review where their businesses (and personal lives) are heading around this time of year. New business plans are drawn up and new objectives are considered. Many of these plans aren't reviewed or updated as the year passes, and this is a real shame.

Finding ways to provoke reviews within the business can help with more timely corrections in which way the business is heading. Do this on a regular basis and it gives a degree of control that many businesses don't have.

The review of course needs to be meaningful, it needs to be able to get people to think, not just allow a session for perfunctory feedback that doesn't actually help the company in any real way. The questions that are used during the review could of course be standardised so that the process develops over time, that this exercise gets better as the experience grows.

If the process is slightly uncomfortable because if forces people to be clear about what is happening then this too is a benefit. Nice meetings that take place because of a rota don't guarantee better results.

Please take the time after reading this to contemplate your own organisation and ask yourself this question - are the ongoing reviews appropriate and effective?


Smartspeed Consulting Limited
'For When Results Matter'
www.smartspeed.co.uk

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Enjoy reading,

Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous i…