When we ignore the fundamentals of a business little cracks appear in the business. Over time these cracks get bigger and bigger until something significant happens. For those of you who are into root cause problem solving you will know that this occurs only too often. However, if we fix the basics, we can prevent the occurrence of a 'show stopper'.
When projects are designed to improve the finer aspects of how a business works it is always a good opportunity to make sure that all of the basics are in place already. I'm sure that you have heard countless 'house' analogies about weak foundations. Are there things in your business that aren't quite right that need to be tackled head on? By all means do the other tweaks later on.
Are there patterns of mistakes repeating in your business. Are there projects that aren't being started or completed? Are there disciplines that are no longer in place? When you find something small (or large) that isn't working don't ignore it. Work out what is causing the issue in the first place and do something about it.
Basics, basics, basics. Making sure that your business' basics are in place and are being maintained to an agreed standard is essential. Once you have the stability in your business then the other projects that can add further performance can be looked into. Take an inventory of your business and the basics that it needs to be built upon, and correct the issues that need correcting.
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