Skip to main content

It’s simple when you look from the right end!


Often the day to day running of a business can appear complex and confusing. This chaotic mess can make the act of improving the business seem more difficult that it really is.

If you take the perspective of cause and effect then the act of deciding on what changes need to take place should come from the causal point of view. When we look at the chaos we are looking at the effect of the current system and, whilst it can be used for reference, decisions should be made at cause (or how it should work).

When you go back to the design of the business then simplicity can also return. It can be difficult to try and force processes and people to change their behaviours when things aren’t going to plan, but when you alter the design of the system so that the work flows differently through the business then the results can change quickly. In this case you can start at the beginning and define how the business needs to work correctly step by step. When you get a couple of the initial steps working properly then the knock on effect to the latter stages of your business process will quickly become apparent.

In many cases the ‘things’ you put into your business aren’t the right fit. By this I mean that they don’t allow you to deliver your services and products in the simplest and most efficient way. From looking at the work you have taken on in the past and had problems with you can define ways of accepting work that ensure that they fit the business processes adequately.

When you look at your business from the wrong end improving it can seem like a really difficult task. When you look at it from a design perspective it can make life much simpler and the improvements far quicker to take effect.



Smartspeed Consulting Limited
Deliver on Time with Smartspeed

Popular posts from this blog

Kaizen improvements need to be specific

Do you find that your Kaizen improvements don't always go to plan? If you do, then you're with the majority! Whilst there is great deal of 'trial and error' there is a simple approach that can help. Available from Amazon Being specific about critical parts of your improvement can uplift your results. So, how do you go about doing this? The most direct route is to be clear about which parts of your improvement are critical. From here you can explain, in detail, what you want for those items. This might take some practice as many of us have become lazy in this regard. We take it for granted that our team 'get us' and will know what they need to do. If you ever feel that something basic is missing from an improvement ask this question: "What does good look like?" The answer should put you back on track. About the author: Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and

Where to start with Kaizen, if you just aren't sure

Kaizen is a great word. It is a word that can unleash the potential of both a business and an individual. Kaizen means more than just continuous improvement. It is a word that is linked to: Confidence Growth Exploration Courage Many people I speak to, that are new to improvement projects, aren't sure if they are on the right path when it comes to embracing the spirit of Kaizen. If you are also one of these people then let me share with you a few thoughts that can help you feel at ease about starting and leading change. Start with your concerns A great place to start your improvement life is with anything that isn't right. Getting your concerns out into the open really is the first step for most of us. If you aren't happy with something, raise it. This isn't only a great place to start, but something that you shouldn't give up. Whenever a standard is not being met, or not even defined, get vocal and then do something about it. Start small The intention of Kaizen is

Stimulating Kaizen opportunities - the 'mechanical' way!

I often end up in conversations about how to stimulate Kaizen ideas and opportunities. If you have read my other posts, you will know that I split the improvement journey into two halves. For many people, the initial Kaizen focus is all around fixing things that are wrong / not working properly. Once you get past this point you need something else to focus and motivate you to generate improvement opportunities. The two halves of the Kaizen journey The discussion that I often end up in, is the one around the imagination quandary. People talk to me about not being creative, or not being inspired to come up with improvement ideas. Do you ever feel this way? It seems that there is a popular view that some people are creative and some aren't. Great Kaizen ideas are not just the product of 'creative' people. There are lots of ways that you can generate improvement ideas without having to sit on a mountain top cross legged waiting for inspiration. Finding a 'mechanical' w