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Business Process Improvement: A Rapid Method for Improving Operational Performance


'Business Process Improvement' is a practical how to guide based on the author's experience of helping businesses to improve their operational performance. It is aimed at the person whose job it is to make operational and on time delivery improvements happen.

During the time he has worked as a business improvement consultant, the author, Giles Johnston, has identified a number of approaches that work for his wide range of clients time and time again. Different clients, different businesses, different needs… but similar approaches..

‘Business Process Improvement’ outlines these approaches in a simple way that makes them easy to apply to your business.

If you are short of time and need to quickly make tangible changes in your business, then this practical guide book is for you.

Shorter lead times, improved on time delivery performance and less fire fighting are just around the corner.




Smartspeed Consulting Limited
Taking the frustration out of on time delivery.

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