Skip to main content

Your Business' Operational Brand


When we decide to make improvements to our business, the number of options available to us can seem overwhelming. Anyone who has looked into the Lean Transformation toolbox will remember how they felt when they first saw the full range of methods and techniques. However, there is a very simple way of deciding which tools will work best and that is to ask yourself whether the way your business operates lives up to the brand you have designed for it and the image you wish to project to your customers. To put this into perspective let me tell you briefly about some work I did with one of my clients. They were under pressure from their customers to improve their performance, particularly with respect to on time deliveries, and were about to embark in some Value Stream Mapping activities. At the point that I came to support the business there was already a long shopping list of methods, problems and potential improvements available for review. The problem was that after some analysis they were now stuck deciding on the most effective course of action.

Your compass can guide you...

Read the full article here - Article Source: http://EzineArticles.com/7054411



Smartspeed Consulting Limited
Taking the frustration out of on time delivery.

Popular posts from this blog

The Kaizen Checklist is here!

Do you want to get better results from your Kaizen programme? Improve your business results quickly with my downloadable kit (including guidebook, workbook and templates) for only $39. Are you looking for a sustainable way to identify and implement improvements across your business? Practical improvement strategies The Kaizen Checklist is a downloadable kit that you can use with your management team to develop a system that suits your business and allow you to quickly implement Kaizen effectively at your place of work. This works great if you use it as the centre piece of your own internal workshop. The kit includes a 40 page guidebook, a workbook, four appendices and three templates. All parts of this kit are designed to get you up and running as fast as possible. If you are unfamiliar with Kaizen, let me stress that this is a simple improvement philosophy that is so much more than just  ‘a Japanese word for continuous improvement’. I’ll cover what it rea

Kaizen projects: being honest about being off track

Projects, especially improvement projects, have a tendency to get off track. There is often a clear distinction between projects for customers and projects for ourselves. If our improvement projects fall behind then our customers won't be barking at us; it is no wonder that if something is going to slip it is our Kaizen endeavours. For some people this can be a tough conversation to have. No one wants to be a 'failure' and pride often gets in the way. In my experience it seems that it is believed to be far more credible to ignore the requirement to improve than to admit that we aren't making progress. So, if you find yourself (and your business) in this situation, what can you do about it? Let me share with you two options to increase the visibility in your business around progress with projects and four options to help get your projects back on track. Increasing visibility Ok, no more hiding the status of Kaizen activities . This also means no more being precious about

Kamishibai Boards

Available to purchase here. Some tools are incredibly simple to use, and also deliver some amazing results. Kamishibai boards are a great example and are superb when you want some visual control over routine tasks. By the way Kamishibai is pronounced "come-e-she-bye" in case you were wondering! As simple as you could want it, a Kamishibai board is a T-card system that has red cards glued to green cards (so that each T-card has a red side and a green side). The red cards are for the incomplete tasks, where as the green cards symbolise that the work has been done. See the photo below of a board in use. On the red side of the card you write the name of the task that needs to be completed, and if appropriate you can include details of how the task is to be completed. This is not expected to replace standard operating procedures, but can be a good opportunity for an aide memoire. The boards can be organised for daily, weekly and even monthly cycles. They are g