Where Do Our Improvement Projects Take Us?

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Which direction do your
projects point to?
Our continuous improvement projects will take us in a direction. Is the direction away from our problems, or is it toward our vision for a business that works simply, delivers its results and does so in a way that astonishes the customer?

Most improvement projects move us away from disaster. Away from the complaining customer. Away from the legal issues. Away from the defects.

We could move toward our vision. Toward lower unit costs. Toward lightening fast lead times. Toward guaranteed on time delivery. Toward new products that wow. Toward customer partnerships.

If only we took the time out from our daily busy workloads to decide where we should go to, and not leave it to chance.


Giles Johnston
Author, Consultant and Chartered Engineer