Many businesses have a legacy of systems and processes that aren't used. When I ask about the history of these systems I am often left with stories about how the systems weren't used and therefore a new system was introduced.
You can guess what the pattern is can’t you?
The next system doesn't get embedded into the way the business operates and that too falls over. Instead of addressing the issue (we don’t persist at improving and embedding a system) we try to reinvent the wheel.
It’s a well known phrase, but does your business re-invent the wheel rather than addressing the problem?
Author, Consultant and Chartered Engineer