Skip to main content

Getting Results Can Be Messy!

Many of my clients when I have first started working with them seem concerned with messy looking improvement projects. That's a natural reaction on two counts.

Firstly, we don't want messy projects on the whole. We want to have neat delineated projects with clear steps, milestones and outcomes. This doesn't often happen.

Secondly, projects don't often unveil their full range of tasks until we start taking action. We may be able to plan / predict the steps required for a project but unless we have done the same project before we end up having to guess the steps. Please plan your projects properly, don't miss this step out. But be prepared for the common reality that your later steps will be replaced as you go, once new knowledge is available to you.

When you look from the outside in (whether a business, project or something else) it usually looks organised, tidy and planned. When you look from the inside out it can look chaotic, confused and difficult. The grass usually looks greener elsewhere and it is no different with improvement projects.

Don't worry about the mess, worry about persisting to achieve the results.


Giles Johnston
Author of 'Business Process Re-Engineering', a practical plan to improve business performance.

Popular posts from this blog

Stimulating Kaizen opportunities - the 'mechanical' way!

I often end up in conversations about how to stimulate Kaizen ideas and opportunities. If you have read my other posts, you will know that I split the improvement journey into two halves. For many people, the initial Kaizen focus is all around fixing things that are wrong / not working properly. Once you get past this point you need something else to focus and motivate you to generate improvement opportunities. The two halves of the Kaizen journey The discussion that I often end up in, is the one around the imagination quandary. People talk to me about not being creative, or not being inspired to come up with improvement ideas. Do you ever feel this way? It seems that there is a popular view that some people are creative and some aren't. Great Kaizen ideas are not just the product of 'creative' people. There are lots of ways that you can generate improvement ideas without having to sit on a mountain top cross legged waiting for inspiration. Finding a 'mechanical' w

Kaizen projects: being honest about being off track

Projects, especially improvement projects, have a tendency to get off track. There is often a clear distinction between projects for customers and projects for ourselves. If our improvement projects fall behind then our customers won't be barking at us; it is no wonder that if something is going to slip it is our Kaizen endeavours. For some people this can be a tough conversation to have. No one wants to be a 'failure' and pride often gets in the way. In my experience it seems that it is believed to be far more credible to ignore the requirement to improve than to admit that we aren't making progress. So, if you find yourself (and your business) in this situation, what can you do about it? Let me share with you two options to increase the visibility in your business around progress with projects and four options to help get your projects back on track. Increasing visibility Ok, no more hiding the status of Kaizen activities . This also means no more being precious about

Where to start with Kaizen, if you just aren't sure

Kaizen is a great word. It is a word that can unleash the potential of both a business and an individual. Kaizen means more than just continuous improvement. It is a word that is linked to: Confidence Growth Exploration Courage Many people I speak to, that are new to improvement projects, aren't sure if they are on the right path when it comes to embracing the spirit of Kaizen. If you are also one of these people then let me share with you a few thoughts that can help you feel at ease about starting and leading change. Start with your concerns A great place to start your improvement life is with anything that isn't right. Getting your concerns out into the open really is the first step for most of us. If you aren't happy with something, raise it. This isn't only a great place to start, but something that you shouldn't give up. Whenever a standard is not being met, or not even defined, get vocal and then do something about it. Start small The intention of Kaizen is