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I Don't Know What The Plan Is!

When developing our improvement plans we are sometimes stuck to work out where we can get to, what our goals can be.

We lack vision, or imagination, and feel dried up. We don't know where our business could get to, and obviously what the plan is to get there!

If you feel this way then it may be worth looking at the 'proactive sprints' blog from the other day. The ability to take a couple of steps in the right direction and then see where you are can really help when you don't know where to go to.

When you undertake a couple more actions you get feedback. This new view of the world could be the information you need to see further than you do currently. Continuous improvement is about constantly pushing forward. Sometimes it is hard to see where you could take your business' performance to (and  how to do it).

Like walking up a hill, when you get the top you can see a whole new vista. Whilst you are walking up the hill you may only be able to see the next couple of steps in front of you. Let's take the same approach and keep going until we find the right insight, or inspiration, to define better goals for our business.


Giles Johnston
Author of 'Business Process Re-Engineering', a practical plan to improve business performance.