All business processes have a drum beat. Certain tasks need to happen like clockwork and the ability for a business to develop these habits can distinguish them from the competition.
My latest book, Sunrise Meetings, shares a step by step process to help capture these routines and make them an integral part of your day-to-day business.
It is free this weekend on the Amazon Kindle (until the end of 16th December 2013 PST).
Author of 'Business Process Re-Engineering', a practical plan to improve business performance.