Skip to main content

From Panic To Process

I was talking to a business yesterday that stated 'you've got to make time for planning'.

I agree, planning seems to be one of the first things to disappear when the going gets tough (perhaps read that as chaotic).

However, I've had many people disagree with this statement, telling me about how they have a complete lack of time to complete any form of planning. They get quite upset about this point too, and you can understand why. Something has either gone wrong in the business, or the world has changed and the business is now in a bad position.

So, what option do you go with in this situation?

Option 1 - Get into action mode and start digging your way out of trouble.

Option 2 - Get into planning mode, be fast and effective at creating a workable plan, and then get into action mode.

I prefer option 2, but many people still go for option 1 and ignore the notion of planning.

Now, if you have experienced long laborious planning activities then I could appreciate why you may not want to explore the planning option. Planning does not have to be a long drawn out process, it can also be a fast way to align your team, come up with a logical way of working together and allow for a more efficient and effective way to deal with your situation.

And let's not forget the final point of an action plan, to update and improve the processes we use in our business so that the same panic doesn't happen again.

The last bit is the real trick to this of course, and again, something that people often miss out.



Giles Johnston
Author of 'Business Process Re-Engineering', a practical plan to improve business performance.

Popular posts from this blog

Take the pressure off! Using the Y-curve with your Kaizen improvements

Do you feel under pressure when you have to make changes happen in your business? It can be scary when we try something that we have never done before. I remember thinking to myself 'how on Earth am I going to figure this out?' on many occasions. I think the last time was a few weeks ago! Years on from becoming reasonable at the art of change I am still faced with the same dilemma. It is scary and it is clear to me why so many people shy away from making change happen. It is natural to get stuck in this oscillation. On one hand you need to make change happen; the business needs the improvement benefits. On the other hand you don't want to screw up... Last week I was talking to a young engineer that I am mentoring. He was paralysed. Changes were not happening at all. There was always some early promise with his projects and then, as completion (and judgement day) loomed, progress would evaporate. The engineer asked me for my views on this  during a recent conversati

The Kaizen Checklist is here!

Do you want to get better results from your Kaizen programme? Improve your business results quickly with my downloadable kit (including guidebook, workbook and templates) for only $39. Are you looking for a sustainable way to identify and implement improvements across your business? Practical improvement strategies The Kaizen Checklist is a downloadable kit that you can use with your management team to develop a system that suits your business and allow you to quickly implement Kaizen effectively at your place of work. This works great if you use it as the centre piece of your own internal workshop. The kit includes a 40 page guidebook, a workbook, four appendices and three templates. All parts of this kit are designed to get you up and running as fast as possible. If you are unfamiliar with Kaizen, let me stress that this is a simple improvement philosophy that is so much more than just  ‘a Japanese word for continuous improvement’. I’ll cover what it rea

Do you need a burst of improvement ideas for your business?

If you haven’t created your improvement action plan for 2020 yet then I have something for you. I have just completed my latest project – The CI Focus Tool . This Android App is now available on Google Play and provides a simple method for generating as many effective improvement ideas as you need. This is the same basic method that I describe in my book Effective Continuous Improvement  and is now available as a simple to use app. In essence it is a brainstorming focus tool. Press the focus button and you will be presented with a random continuous improvement focus. Brainstorm ideas around this focus with your team (whilst the timer is running) and there you go – a number of great ideas for you to prioritise and implement. The reason that this works so well is because of the focus. When your business runs out of its immediate problems to fix you need a different strategy. Very focused brainstorming helps you break past this problem and configuring the app to meet t