'But why do I need SOPs?' is a question I often get asked.
If you are working with Standard Operating Procedures then you will most likely hear this question too.
I always think having a few good answers up your sleeves is a good strategy to use; so here are some that I find useful when it comes to promoting the use of SOPs.
- The conversation between members of staff to find 'the one best way' is invaluable. Gathering the different opinions and making a decision is a really important process to go through.
- Reviewing SOPs periodically is also essential for maintaining good working practices. People deviate and try other things. By reviewing the standard and comparing it against reality the review can inform you whether you need to update your SOP or provide training to your team.
- When you have new members of staff join your team their training time can be reduced significantly when the appropriate guidance and instruction is available (the SOP).
So, there's a few good reasons that I refer to.
What reasons can you come up with?
...optimising MRP systems and re-engineering business processes
P.S. If you are looking for some ideas on how to improve the quality and usage of your SOPs then check out my book 'Effective SOPs'.