Skip to main content

Routines.... Boring But Vital!

A lot of my clients resist formalising their business routines, at first. I can understand this, it certainly isn't a sexy subject and there are usually larger, pressing, issues also at hand.

However, if you do a bit of root cause analysis you can soon trace back some of the bigger issues in your business to these smaller tasks that possibly aren't being handled in the right way...

One of my clients very recently grumbled about us looking at their 'trivial' tasks. A little bit of consequential thinking and lo and behold disaster was lurking around the corner.


Are these examples really trivial?

  • Chasing up debtors?
  • Checking the parameters of a process before starting a shift?
  • Cleaning up the data in a computer system?
  • Meeting with your staff to ensure that the day to day operations are running correctly?
  • Reviewing the training records of your staff to ensure that any tickets or licenses are up to date?
  • Updating the maintenance logs of key pieces of equipment?
I'm sure that you can see the problem that will creep up if you ignore these 'vital habits' for too long.

At some point my clients do come round to the idea of routines, when they see that they produce tangible results relatively quickly. They usually have some form of unwritten routine in place already, it's just a job to capture the bits that they aren't doing. Habits can cease when we get busy, and defining formal routines can be the aid we need to remember what is important and needs to be done, especially when our heads are spinning from the volume of work we are trying to handle.

Do you have formalised routines in your business?



Giles Johnston

P.S. If you are looking for some ideas on improving your business routines then check out my book 'Sunrise Meetings' in PDF format, or for Amazon Kindle.


Popular posts from this blog

Want more time for your projects? Try the 'Hour of Pain'!

Do you find your day being broken up by interruptions, stopping you from getting on with your work?

Continuous improvement projects often fall foul of this. The day can become so inefficient through the constant stopping and starting that we only just seem to have enough time to get the 'day job' completed.

I was in a meeting last week where this same issue cropped up. It also cropped up today. It's nothing new, but it is still a pain in the rear!

So, let me share with you an approach that has worked for my clients - the 'Hour of Pain!'.

Do you have time to prepare (in order to become super productive)?

I had a funny conversation a few weeks ago with a team that was complaining about one of their colleagues spending 'ages' preparing their workstation within their factory. I meet a lot of people that spend too long preparing (and effectively procrastinating) so I was intrigued by their comment. It turns out that this individual didn't spend too long but rather his colleagues dived into their work without thinking through what the best way to work was...

The slower to start gentleman did in fact prepare his work area. He was also able to produce a far greater amount of work in the same time period because he had invested in a smarter way of working than his counterparts. The time spent preparing his working area was valuable and not overdone.

This example reminds us of the importance of the second S in 5S (set in order) and how workstation design is critical if we want to maximise the productivity of our teams. Whether this is a physical work area in a factory, the filing s…

Free Continuous Improvement Guide

I have recently published a new free guide, with the title:
Six Quick Tips to Help Continuous Improvement Deliver Results Faster In the guide I share how to:
Use the continuous improvement cycle properly.Get projects moving, if they are slow to start or have stalled.Identify the 'biggest bang for your buck' when reviewing opportunities.Determine the level of change you need to achieve through your improvements.Flip staff grumbles and concerns into positive improvement actions.Increase the overall rate of progress on your projects. All of the tips are highly practical and are no-cost strategies.
To get your copy, just click on the button below and access the guide in just a few moments from now.



Enjoy reading,

Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous i…