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Do You Write Down Your Improvement Ideas?

When I am working with clients I often hear them talking about potential improvement ideas.

But, when I ask them where they keep their improvement ideas they can't show me!

What compounds this issue is that I sometimes also hear them discussing problems and the corresponding improvements during the course of a grumble in the office. These ideas are not recognised and so they don't get implemented!

So, should you find yourself in this position please remember this:

- Decide on how you want to capture your ideas / opportunities.
- Capture the opportunities.
- Evaluate and prioritise the opportunities.
- Break down the selected priorities into tangible action plans.
- Use the Plan Do Check Act (PDCA) approach to making sure you get the results.
- Repeat.

...please don't let your improvement opportunities slip through your fingers!



Giles Johnston
Author of Business Process Re-Engineering


P.S. If you want some more ideas and methods on how to manage your continuous improvement efforts check out my book, available on Kindle, iPad and other readers.