Friday, 13 March 2015

Do You Write Down Your Improvement Ideas?

When I am working with clients I often hear them talking about potential improvement ideas.

But, when I ask them where they keep their improvement ideas they can't show me!

What compounds this issue is that I sometimes also hear them discussing problems and the corresponding improvements during the course of a grumble in the office. These ideas are not recognised and so they don't get implemented!

So, should you find yourself in this position please remember this:

- Decide on how you want to capture your ideas / opportunities.
- Capture the opportunities.
- Evaluate and prioritise the opportunities.
- Break down the selected priorities into tangible action plans.
- Use the Plan Do Check Act (PDCA) approach to making sure you get the results.
- Repeat.

...please don't let your improvement opportunities slip through your fingers!



Giles Johnston
Author of Business Process Re-Engineering


P.S. If you want some more ideas and methods on how to manage your continuous improvement efforts check out my book, available on Kindle, iPad and other readers.




C'mon! Just write the SOP!