Tuesday, 17 March 2015

Do Your Improvements Keep Stalling?

You know how it goes...

The 'team' get all fired up and create their improvement plan.

Finally, you think, your business is going to move up a gear.

And then it happens.

Or, should I say, nothing happens.

The slightest bump in the road.

The smallest of confusions.

The tiniest of disagreements.

This is all that is required to knock a fresh improvement team off course and not make progress.

It is also the reason that we, as leaders / mentors / sponsors, need to keep a close eye on improvement projects, especially in the early days.

It can take a while for a project to gain momentum, so if you want better results from your teams then you need to be there to help them get started and to clear away any obvious obstacles so that they can start to make progress, build confidence and ultimately improve the performance of your business.

Giles Johnston
Author of Business Process Re-Engineering

C'mon! Just write the SOP!