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Choose your outcome and then your methodology

There are loads of different improvement methods and tools you can use in your business.

I speak to many people who are determined to use a specific tool to help their business.

Then, I ask them what they are trying to achieve.

In many cases the tool they have chosen is something they know about rather than being the right tool for the job.

It is a far simpler proposition to determine the results you want, (quickly) research the methodologies available and then pick the most appropriate approach for your situation.

Or, you can just keep going with what you know and hope that you end up in the right place.


Giles Johnston
Author of Business Process Re-Engineering