MRP systems are our friends

MRP systems can be brilliant for business. If you are involved with the running of a business' operation then you will be all too aware of the juggling act that needs to take place. ERP systems effectively give you additional pairs of arms to make this an easier task.

So why do so many people complain about their MRP system?

Can MRP systems really be our friends?

After people have complained about their system they often then consider what other systems are available and wonder whether the new system would be better.

The reality is that although functionality has improved over the years (and speed, appearance, flexibility etc...) the adoption by users and the embedding by the business is still poor in many cases.

So, does it matter if you switch MRP system? Whilst there are many factors a big one is related to the embedding. That is why I see businesses move from one 'bad' system to another 'bad' system.

Embedding a system isn't difficult, but it means that once the MRP vendor has completed the installation the real work starts.

If you find yourself in this situation then thinking how you can develop the right MRP orientated habits will get you going in the right direction.

If you want some more specific help check out my book 'Making MRP Work'.

Available for the Amazon Kindle reader / app.

Giles Johnston
Author of Business Process Re-Engineering

Where there is a (performance) gap there is a concern

I had a really good day yesterday working with a client's team.

The team has issues. Plenty of issues. Some are managerial issues, some are people issues and some are production issues.

When I first met the team they didn't know what to do with their issues, so I started by helping them to see more issues.

Issues everywhere, they didn't seem very impressed.

And then we captured the issues as 'concerns' into the tried and tested 'concern cause countermeasure' format and followed the process:

Concerns probed for root causes and root causes converted into countermeasures.
Soon they realised that some of their root causes dealt with numerous concerns and they gained momentum.

Yesterday we pulled another one of their processes apart and identified all of the gaps. The gaps became concerns and we fed them back into the process. Now they have a practical action plan (of countermeasures) to upgrade the process in question.

What do you do with your performance gaps? …

Continuous Improvement and the Five Legged Race

Many improvement projects need the buy in of several people before they can progress. Amongst these people there will be some that have a firm view of what needs to happen and are keen to make progress. Some of the people won't be sure and they will need more time. Other people might not be that interested and have other priorities they want to focus on.

None of this is wrong.

It is an observation of mine and one that I see repeat on a regular basis with the businesses that I come into contact with.

But, if we take the principle from the observation we have an interesting improvement strategy (one that I personally use when I get stuck with my client's improvement projects).

You might have worked out the approach from the title of this blog post, but it is analogous to a three-legged race (or four, five, nine...). If someone in the group moves in the wrong direction and / or at the wrong speed then the whole group falls over.

In the example I gave at the start it is no differe…

Do you have time to prepare (in order to become super productive)?

I had a funny conversation a few weeks ago with a team that was complaining about one of their colleagues spending 'ages' preparing their workstation within their factory. I meet a lot of people that spend too long preparing (and effectively procrastinating) so I was intrigued by their comment. It turns out that this individual didn't spend too long but rather his colleagues dived into their work without thinking through what the best way to work was...

The slower to start gentleman did in fact prepare his work area. He was also able to produce a far greater amount of work in the same time period because he had invested in a smarter way of working than his counterparts. The time spent preparing his working area was valuable and not overdone.

This example reminds us of the importance of the second S in 5S (set in order) and how workstation design is critical if we want to maximise the productivity of our teams. Whether this is a physical work area in a factory, the filing s…

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