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A great lesson in continuous improvement

There was a really interesting article on the BBC News Magazine website yesterday about continuous improvement and not ignoring the small things that can make a big difference.

I agree that there are many small disciplines that a lot of businesses give lip service to that could make a big difference in terms of their performance; developing a productive routine is one way to get around this.

The article is definitely worth a read, you can view it here -

Giles Johnston
Creator of the 'Making It Happen' online course for discovering change management strategies.