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Do you embrace exception reporting?

If you are responsible for the running of a business process you will probably be required to regularly review certain reports that help you to manage the process.

Many people switch off when they have to do this on an ongoing basis.

They don't make the best decisions when the information isn't reviewed...

However, if you use exception reporting you can trim down the time required to perform this task.

If you are clear about what you need to take action on, and can modify your reports so that you just look at the bit you need to... well you can save yourself a lot of time and become more effective at the same time.

You might need to look at the full report once in a while, but this is a strategy worth thinking about if you haven't done so already.


Giles Johnston
Creator of the 'Making It Happen' online course for improving personal change management skills.

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Issues everywhere, they didn't seem very impressed.

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Yesterday we pulled another one of their processes apart and identified all of the gaps. The gaps became concerns and we fed them back into the process. Now they have a practical action plan (of countermeasures) to upgrade the process in question.

What do you do with your performance gaps? …

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Use the continuous improvement cycle properly.Get projects moving, if they are slow to start or have stalled.Identify the 'biggest bang for your buck' when reviewing opportunities.Determine the level of change you need to achieve through your improvements.Flip staff grumbles and concerns into positive improvement actions.Increase the overall rate of progress on your projects. All of the tips are highly practical and are no-cost strategies.
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Enjoy reading,

Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous i…