Where do you keep your continuous improvement plans?
Are they safely stored on your computer's hard drive, in the cloud, or on a wall somewhere?
The answer to this question may reflect the rate of completion of your plans.
Before you answer, let me tell you about priority boards.
Many businesses have priority boards located somewhere in their offices. They include tasks / projects / customers that need special attention.
They are usually highly visible, colourful, centrally located and referred to in regular standardised meetings.
In most cases they help to focus the minds of the people in the meeting, actions are then undertaken and tangible progress is made.
Can you imagine what that would do for the average business if you applied the same approach to their continuous improvement actions?
Food for thought...
Author of Business Process Re-Engineering and creator of the 'Making It Happen' online course for discovering simple change management strategies.
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