Wednesday, 2 March 2016

Do you give your team feedback about their improvement ideas?

One of the initial challenges surrounding continuous improvement is getting your teams to propose improvement ideas.

But, what happens when you get ideas that you can't implement immediately and you don't communicate effectively about the status of that idea?
Most businesses find that their staff stop making suggestions.

It's quite simple isn't it?

You need to have a process in place to handle the ideas that come forth.

It is especially important to have a process to tell people that their idea is good, but it won't be implemented just yet because of other ideas ahead of it in the queue.

Of course, there are plenty of ideas that can be implemented by the people who suggest them. For the ideas that need support and guidance the ideas need to be managed.

How do you manage your queue of improvement suggestions?

Giles Johnston
Author of Business Process Re-Engineering and creator of the 'Making It Happen' online course for improving continuous improvement skills.

C'mon! Just write the SOP!