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Continuous Improvement: The art of the follow through

What happens when you identify a continuous improvement opportunity for your business?

Does it happen instantly, or does it need a little prodding?

There are some improvements that can happen instantly, others need a little more cajoling...

One of the biggest failings I see in many businesses, with regards to implementing improvements, is the follow through.

Bigger projects are usually designed to include the follow through, but for smaller (ad-hoc) improvements there isn't usually a project sitting behind it.

How many times have you seen a good idea drop off the to-do list, or witness people forgetting about an idea?

How much benefit is being missed by not being great at the follow through?

Food for thought?


Giles Johnston
Author of Business Process Re-Engineering and creator of the 'Making It Happen' online course for improving continuous improvement skills.