Friday, 20 May 2016

Process improvements often aren't visible until you look!

Have you ever played the yellow car game*?

If you haven't, you might be wondering how many yellow cars there are on the roads.

But, if you have you might be like me, staggered at how many yellow cars there are!

Process improvement is similar.

If you pick a focus, and go about your day with this focus you will often find what you are looking for.

Things might be going great, but if you want to find improvement opportunities you will have a better chance of finding them if you decide to look.

Keep your focus in your consciousness as you go about your business and in a relatively short time you will most likely have a raft of observations that you can do something about.

It is a fantastically simple strategy to identify improvements.



Giles Johnston
Author of Business Process Re-Engineering and creator of the 'Making It Happen' online course for improving continuous improvement skills.

* You can find a version of the rules here - (I assume that if you are reading this that you are a responsible grown up and will behave in an appropriate manner!).

C'mon! Just write the SOP!