Friday, 23 September 2016

Purpose driven process design

When we re-design our processes it can be easy to get carried away.

New ideas, new changes and new opportunities are all around.

How do you keep your enthusiasm under control, just long enough, so that you end up with a really good new process design?

One answer is to focus on the purpose of the process.

What is your process here to do?

The answer to this question will help you with your design efforts.

Changes that don't help your process do what it should do, with the least amount of effort and complexity, should be questioned and possibly jettisoned.

You don't need to include every idea that is floating around. Some of the ideas might not help you develop an effective, robust and streamlined process.

So, what is the purpose of your process(es)?


About the author
Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes.
Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.

C'mon! Just write the SOP!