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How thick is your 'improvement skin'?

Making change happen can sometimes happen in an instant, when you manage to hit on the right combination of desire, momentum and skills.

Other times it can take longer...

During these longer periods it is perceived that you will require a thick skin to navigate the obstacles, friction and problems that you will face.

Reflecting on this:

When you meet with your colleagues there will inevitably be differences of opinion.
You have the opportunity to accept this point of view and therefore detach yourself slightly from the debates, so that you can navigate to the optimal outcome.

There will be problems during the project.
You will most likely have to make U-turns, learn new things and realise that original ideas need to be changed / refined. You can plan to expect these situations and effectively 'roll with the punches' when the time occurs.

Taking the lead isn't always plain sailing.
When you lead an improvement you will potentially come under fire and be criticised. If you realise that this is par for the course then you will be able to cruise past these times with prepared responses and avoid this being an issue.


There will undoubtedly be other situations that will challenge you as a leader of change in your business. But, if you think about what you will encounter, and realise some basic truths about how change happens, you can be ready for what comes at you.

From the outside it does look like that you need a thick skin to deal with the process of change. From the inside it is often the case of planning, preparation and tenacity.

How thick / prepared is your skin for the journey ahead?

Giles



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If you want some tools and techniques to help your improvement projects come to life then check out my continuous improvement toolkit - Making It Happen.

The toolkit includes tried and tested strategies and methods that I use with my clients to help them achieve the results they needed in their businesses.

Just knowing the improvement methods is not always enough, often it is the strategies that make the methods work that yield the results.

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