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What happens when you give up with continuous improvement?

How many people have you spoken to about continuous improvement and striving to run your business the way that it should be run?

Do you ever get the response that they have run out of steam and that they no longer feel that their voices have been heard?

I hear this from many people when I work with different businesses, but there is usually a way out of this position.

Most continuous improvement revolves around discussion and experimentation.

If the conversational element is broken let's come up with some ways to re-start the discussion.

If you know what good looks like for your business then you at least know what you need to talk about. (If you don't, it might be time to define it.)

So, how about you take a time out from your normal busy-ness and generate ten ways to have a conversation about the items that have become stuck in your business?

Working out how to re-ignite a conversation is something that is easy not to do, it is easier to carry on and put up with how things are.
Only $25 - ready for immediate download

If you feel ready to get a few of the continuous improvement activities that should have been done ages ago back on track try the challenge above. Come up with ten ways to re-start the necessary conversations, have the conversations and then focus on tracking the actions thereafter.

I see too many great ideas that have stumbled that never make it through to implementation. They should have been picked up right away and dealt with; today is the day to sort it out.

If you want a simple to follow approach to help you deal with these kinds of conversations then check out my Improvement Accelerator Framework.


Have fun generating your conversation starters!

Giles




About the author
Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes.
Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.

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Where there is a (performance) gap there is a concern

I had a really good day yesterday working with a client's team.

The team has issues. Plenty of issues. Some are managerial issues, some are people issues and some are production issues.

When I first met the team they didn't know what to do with their issues, so I started by helping them to see more issues.

Issues everywhere, they didn't seem very impressed.

And then we captured the issues as 'concerns' into the tried and tested 'concern cause countermeasure' format and followed the process:

Concerns probed for root causes and root causes converted into countermeasures.
Soon they realised that some of their root causes dealt with numerous concerns and they gained momentum.

Yesterday we pulled another one of their processes apart and identified all of the gaps. The gaps became concerns and we fed them back into the process. Now they have a practical action plan (of countermeasures) to upgrade the process in question.

What do you do with your performance gaps? …

Free Continuous Improvement Guide

I have recently published a new free guide, with the title:
Six Quick Tips to Help Continuous Improvement Deliver Results Faster In the guide I share how to:
Use the continuous improvement cycle properly.Get projects moving, if they are slow to start or have stalled.Identify the 'biggest bang for your buck' when reviewing opportunities.Determine the level of change you need to achieve through your improvements.Flip staff grumbles and concerns into positive improvement actions.Increase the overall rate of progress on your projects. All of the tips are highly practical and are no-cost strategies.
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Enjoy reading,

Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous i…