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New Book - Losing the Cape has arrived - get it free today

My first book in three years has finally arrived - Losing the Cape!

Do you have super heroes in your business?

Losing the Cape is on the hunt for the super heroes incidents that shouldn't exist, the ones that they have to leap into action for because of poor management and badly executed processes.

This is your time to shine and root out the real problems that are lurking in your business, the issues that are masked by people leaping into action. The issues that zap your productivity and ability to run your business as you would want.

We all need our heroes, for when the time is right. But, for the majority of situations, they have to leap into action because something simpler, and in our control, is broken.

The book is split into two halves. Part one looks at what the cape is and why it exists. Part two offers a range of strategies and methods to help you quickly and practically remove the need to wear capes in your business.

Good news - as part of the launch of Losing the Cape it is free on the Amazon Kindle platform from today until the 21st of October 2017. Click here to get your copy.

I hope that you enjoy the book, and I wish you well with reducing how often your super heroes have to leap into action.


Giles



About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.


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Want more time for your projects? Try the 'Hour of Pain'!

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Continuous improvement projects often fall foul of this. The day can become so inefficient through the constant stopping and starting that we only just seem to have enough time to get the 'day job' completed.

I was in a meeting last week where this same issue cropped up. It also cropped up today. It's nothing new, but it is still a pain in the rear!

So, let me share with you an approach that has worked for my clients - the 'Hour of Pain!'.

Where there is a (performance) gap there is a concern

I had a really good day yesterday working with a client's team.

The team has issues. Plenty of issues. Some are managerial issues, some are people issues and some are production issues.

When I first met the team they didn't know what to do with their issues, so I started by helping them to see more issues.

Issues everywhere, they didn't seem very impressed.

And then we captured the issues as 'concerns' into the tried and tested 'concern cause countermeasure' format and followed the process:

Concerns probed for root causes and root causes converted into countermeasures.
Soon they realised that some of their root causes dealt with numerous concerns and they gained momentum.

Yesterday we pulled another one of their processes apart and identified all of the gaps. The gaps became concerns and we fed them back into the process. Now they have a practical action plan (of countermeasures) to upgrade the process in question.

What do you do with your performance gaps? …

Free Continuous Improvement Guide

I have recently published a new free guide, with the title:
Six Quick Tips to Help Continuous Improvement Deliver Results Faster In the guide I share how to:
Use the continuous improvement cycle properly.Get projects moving, if they are slow to start or have stalled.Identify the 'biggest bang for your buck' when reviewing opportunities.Determine the level of change you need to achieve through your improvements.Flip staff grumbles and concerns into positive improvement actions.Increase the overall rate of progress on your projects. All of the tips are highly practical and are no-cost strategies.
To get your copy, just click on the button below and access the guide in just a few moments from now.



Enjoy reading,

Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous i…