This concept can make the difference between running a project that produces a welcome (but minor improvement), or a significant change to the organisation. What you need will be different at different times and the Takt Time approach can help you to determine this.
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About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.
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