Skip to main content

New material added to the Making It Happen programme

continual improvement programme - free content

Nine new modules have been added to the Making It Happen programme, my online course sharing straightforward and effective continual improvement strategies and approaches.

The really good news is that have all been added to the free month section of the programme!

(You can find out more about the Making It Happen programme at

This means that the free month of the programme now includes:

On day one you get access to the Productivity Boost modules:

The End of a Process
A quick review of your main business processes’ effectiveness by focusing on the last step in the process.

Hour of Pain
An effective strategy to buy some time to help you with your improvements.

Measuring Your Productivity
If you don’t know where you are now, how will you know when your projects have made a proper contribution to your business?

Personal Losses
If you don’t know where your time gets sucked away to you will be less effective in making change happen.

Process Driven Meetings
Change your focus on your business meetings and improve the results that they produce.

The Project ‘Cupboard’ Method
A powerful strategy to get your projects off the ground and delivering results.

Rolling Planning Horizons
Add some structure and schedule to when you will deliver your projects and phase the activity correctly.

Using Takt Time to Focus Your Improvements
Calculate just how much of an improvement you need to make within your business and improve the success of your process re-engineering projects.

Tying Up Loose Ends
Spring clean your business life and create some head-space to tackle your improvement challenges.

Then, as part of the scheduled programme you will get access to:
  1. The CARL Tool
A simple method to give you an instant boost in your own effectiveness at making change happen.

  1. Using CCC to increase engagement
A quick tool to help you get your team on board with the improvement process.

  1. Creating effective action plans
A step-by-step method to help you create effective improvement action plans, every time.

  1. Prioritising improvement opportunities
A robust approach to help you select the optimum sequence of improvement activities for your business.
After this the $10 / month fee starts, allowing you to access the remaining 26 lessons, the sprint projects and the coaching emails.

If you want to access the free month, sign up here:
Subscribe Now!

About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.

Subscribe to my email updates and receive my on time delivery and productivity improvement guide:

Popular posts from this blog

Where there is a (performance) gap there is a concern

I had a really good day yesterday working with a client's team.

The team has issues. Plenty of issues. Some are managerial issues, some are people issues and some are production issues.

When I first met the team they didn't know what to do with their issues, so I started by helping them to see more issues.

Issues everywhere, they didn't seem very impressed.

And then we captured the issues as 'concerns' into the tried and tested 'concern cause countermeasure' format and followed the process:

Concerns probed for root causes and root causes converted into countermeasures.
Soon they realised that some of their root causes dealt with numerous concerns and they gained momentum.

Yesterday we pulled another one of their processes apart and identified all of the gaps. The gaps became concerns and we fed them back into the process. Now they have a practical action plan (of countermeasures) to upgrade the process in question.

What do you do with your performance gaps? …

Continuous Improvement and the Five Legged Race

Many improvement projects need the buy in of several people before they can progress. Amongst these people there will be some that have a firm view of what needs to happen and are keen to make progress. Some of the people won't be sure and they will need more time. Other people might not be that interested and have other priorities they want to focus on.

None of this is wrong.

It is an observation of mine and one that I see repeat on a regular basis with the businesses that I come into contact with.

But, if we take the principle from the observation we have an interesting improvement strategy (one that I personally use when I get stuck with my client's improvement projects).

You might have worked out the approach from the title of this blog post, but it is analogous to a three-legged race (or four, five, nine...). If someone in the group moves in the wrong direction and / or at the wrong speed then the whole group falls over.

In the example I gave at the start it is no differe…

Do you have time to prepare (in order to become super productive)?

I had a funny conversation a few weeks ago with a team that was complaining about one of their colleagues spending 'ages' preparing their workstation within their factory. I meet a lot of people that spend too long preparing (and effectively procrastinating) so I was intrigued by their comment. It turns out that this individual didn't spend too long but rather his colleagues dived into their work without thinking through what the best way to work was...

The slower to start gentleman did in fact prepare his work area. He was also able to produce a far greater amount of work in the same time period because he had invested in a smarter way of working than his counterparts. The time spent preparing his working area was valuable and not overdone.

This example reminds us of the importance of the second S in 5S (set in order) and how workstation design is critical if we want to maximise the productivity of our teams. Whether this is a physical work area in a factory, the filing s…