Every skater, no matter their performance, got several rounds of applause and it was deserved in every case. Everyone wanted to see them win and communicated this with them through their applause.
This got me thinking. I often ask my clients if they set their teams up to win, usually reflecting on a current performance objective or continuous improvement goal. In many cases the conversation raises a few opportunities that my client can look at that can increase the chances of their teams winning at the challenges before them.
Considering this same topic, with the skaters I saw tonight they:
- Had been given / made time to learn and practice.
- Were supported by someone that could mentor and guide them.
- Their objective was crystal clear to them.
- A clear plan was in place and being followed.
How does this compare with your teams? Are they set up to win in a similar way?
I'm sure that you would rather be cheering on your team instead of scolding them (all of the time).
If you haven't thought about how to set your team up to win, reflect on the above and come up with your own support strategy.
And, if you need some additional ideas around this area check out Making It Happen. Setting your team up to win is lesson 28.
All the best,
0,Making It Happen
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.