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Showing posts from August, 2018

Do you want to be right, or get results?

Isn't that a question to get you thinking? I speak to lots of people that get stuck in this dynamic. They know what is right and they stick to their guns, but (occasionally) at the cost of not getting the results they wanted. Getting results often means that you have to do things that you think that someone else should do, or in a way that isn't 'perfect' in your eyes in order to see the results that you want. Have you been guilty of being stuck in this mode from time to time? Getting results doesn't mean that you have to do someone else's work, rather that you put your pride to one side and perform tasks that you could consider as being beneath you for a short period of time. A perfect example of this was when I recently had to get some stickers cut to size and no one wanted to undertake the task on the team I was working with; they all turned their noses up at the idea. However, the stickers had to be resized to prove that the imaging system on the

Are your reporting lines helping your business to become more productive?

Do your reporting lines help you to become more productive? It is question that appears to be rarely asked. Reporting lines exist for most businesses, but to directly increase productivity? Organisation hierarchies are often thought through with a great deal of care. What isn't considered as thoroughly is how the objectives of the management team are cascaded and how the reporting of critical information is handled.  A Simple Feedback Loop The sketch below depicts this consideration: In this model the manager clearly articulates the objective, goal or target that they need their team member(s) to achieve. The objective should help the business to increase its performance - including its effectiveness and productivity. The team member communicates the relevant information to the manager at agreed intervals to the level of detail that has been agreed. Formal reporting can take a number of forms, including: Written reports Meetings One to one catch ups Visua