Skip to main content

First Official Review of 'What Does Good Look Like?'

My new book What Does Good Look Like? has now received its first official review:

innovate risk wrote on the 20th of October:
business performance book
Available in paperback and on Kindle

"Quite simply I have bought 3 more copies of this book to provide to members of my team.

For too long, the focus of consultants and advisors has been on "define the problem" and then resolve, but to me that was always missing the real point. The real point is to define "what good looks like", or "what awesome looks like" as per Giles.

This book hits this exact point between the eyes and I thoroughly recommend reading this quick and easy book. The techniques provided are simple but most importantly easy to understand and undertake.

We need to move away from defining the problem, to defining what "good looks like" for our customers and our people."

(This quote was taken from

To get your copy of the book click here.


About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous improvement toolkit.

Subscribe to my email updates and receive my on time delivery and productivity improvement guide: