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Get my new book for free today - Effective Root Cause Analysis

I'm pleased to announce that my new book is now available on Amazon.

Even better - it is free to download on Kindle from the 18th of November until the end of the 20th of November.

My reason for writing this book was the lack of results I see businesses get with root cause analysis methods.

The thrust of this book covers two main areas:

1. How to better use root cause analysis methods to solve your business problems more effectively (in one go).

2. How to extend the root cause questions to get maximum impact for your business.

I put a 'warning' at the start of the book as it focuses heavily on personal responsibility. I don't think this slant on personal responsibility and improving control at all levels of a business will bother any of my email readers. I know, however, that some people don't like to look in the mirror when it comes to business problems.




To download your free copy of Effective Root Cause Analysis click on one of these links. If you don't live in UK or the US then please navigate to your local Amazon site.

US site

UK site

If you don't have a Kindle device or their smartphone app you can still get the book in a traditional paperback format using the same links.

Enjoy the book,



Giles



About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.

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Where there is a (performance) gap there is a concern

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Issues everywhere, they didn't seem very impressed.

And then we captured the issues as 'concerns' into the tried and tested 'concern cause countermeasure' format and followed the process:

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Yesterday we pulled another one of their processes apart and identified all of the gaps. The gaps became concerns and we fed them back into the process. Now they have a practical action plan (of countermeasures) to upgrade the process in question.

What do you do with your performance gaps? …

Free Continuous Improvement Guide

I have recently published a new free guide, with the title:
Six Quick Tips to Help Continuous Improvement Deliver Results Faster In the guide I share how to:
Use the continuous improvement cycle properly.Get projects moving, if they are slow to start or have stalled.Identify the 'biggest bang for your buck' when reviewing opportunities.Determine the level of change you need to achieve through your improvements.Flip staff grumbles and concerns into positive improvement actions.Increase the overall rate of progress on your projects. All of the tips are highly practical and are no-cost strategies.
To get your copy, just click on the button below and access the guide in just a few moments from now.



Enjoy reading,

Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous i…