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Write your actions down!

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I sat in my last management meeting yesterday for the year.

They experienced a problem that many businesses have.

The problem has nothing to do with the specifics of their business or their sector.

It is a personal productivity issue.

Most of their staff, during their meetings, don't write their actions down...

Do your team do the same?

Or, have they learned the art of capturing their tasks in writing and then working on them?

None of this is rocket science, but it makes a massive difference to the results in most cases.

I nagged my client's staff yesterday. I refused to start the meeting until everyone had something to write with and something to write on.

We even captured an action log for the meeting, to refer to next time we meet.

I know... outrageous cutting edge stuff!

And here is my prediction. The chances of the team closing out their tasks will be higher. The chances of us closing down the issue they are working on will be higher and the rate faster.

This approach works for day to day business issues and for continuous improvement projects.

But, here is my gripe - I see this problem all too often.

Does it happen in your place of work?

If it does then this could be the perfect New Year's resolution for your business.


Giles


About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.

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Do you have time to prepare (in order to become super productive)?

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This example reminds us of the importance of the second S in 5S (set in order) and how workstation design is critical if we want to maximise the productivity of our teams. Whether this is a physical work area in a factory, the filing s…

Free Continuous Improvement Guide

I have recently published a new free guide, with the title:
Six Quick Tips to Help Continuous Improvement Deliver Results Faster In the guide I share how to:
Use the continuous improvement cycle properly.Get projects moving, if they are slow to start or have stalled.Identify the 'biggest bang for your buck' when reviewing opportunities.Determine the level of change you need to achieve through your improvements.Flip staff grumbles and concerns into positive improvement actions.Increase the overall rate of progress on your projects. All of the tips are highly practical and are no-cost strategies.
To get your copy, just click on the button below and access the guide in just a few moments from now.



Enjoy reading,

Giles
About the author Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes. Giles is also the author of Business Process Re-Engineering and creator of the 'Making It Happen' continuous i…