Don't lose your improvement gains!

When you make an improvement in your business, how do you finish it?

Do you have a checklist of tasks you carry out, or do you claim that you're done?

Many businesses take the latter approach. The question is, when is your task really finished? Having a close down approach to your improvements is key to sustainable benefits.

If you recall PDCA (Plan, Do, Check and Act), this is very much an 'Act' issue. You've planned your improvement, you've delivered it and checked the results. Unless you need to improve the change, tying it into your business is critical.

The risk, if you don't do this, is that you lose the improvement. People are busy. Minds are busy. Trying to remember the new method of working is at risk (I find that many changes disappear within two weeks). This is the case when the new method isn't a daily task!

What can you do to help tie in your improvement to your 'business as usual'?

Two practical options are:

Develop a formal routine to capture all the items you need to carry out. This should include the new improvement, of course!
Link your improvement into a formal management system (such as ISO 9001 etc...) that gets reviewed and used by your team.

Tying your improvements into your business isn't complicated. Being effective is the goal.

About the author:

Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and embracing Kaizen.

Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.

Kamishibai Boards

Available to purchase here. Some tools are incredibly simple to use, and also deliver some amazing results. Kamishibai boards are a great example and are superb when you want some visual control over routine tasks. By the way Kamishibai is pronounced "come-e-she-bye" in case you were wondering! As simple as you could want it, a Kamishibai board is a T-card system that has red cards glued to green cards (so that each T-card has a red side and a green side). The red cards are for the incomplete tasks, where as the green cards symbolise that the work has been done. See the photo below of a board in use. On the red side of the card you write the name of the task that needs to be completed, and if appropriate you can include details of how the task is to be completed. This is not expected to replace standard operating procedures, but can be a good opportunity for an aide memoire. The boards can be organised for daily, weekly and even monthly cycles. They are g

Kamishibai Boards: A Visual Management Tool to Improve Discipline and Workplace Habits

If you need to increase your effectiveness in the workplace and need a visual tool to help with day to day task management then this short guide is for you. Giles Johnston, a business improvement consultant for small to medium sized businesses, takes you through the steps needed to implement a low / no cost solution to your day to day management problems - a 'Kamishibai' board. A Kamishibai board can help to improve discipline within the workplace and ensure that the working days / weeks / months are more effective. Common within businesses that use 'lean' methods to improve efficiency and performance (and very effective to use when implementing 5S), a Kamishibai board can be used in its own right, in any kind of business, whether you are going through a lean transformation or not. Click here to view on Amazon.com. Smartspeed Consulting Limited Taking the frustration out of on time delivery.

What is 5S and how does it help to improve the performance of my business?

Many businesses have heard of 5S; it is a simple workplace organisation system that is designed to make workplaces more effective and more efficient, as well as safer. Many businesses also try and fail at implementing 5S . It might be simple, but as you will know, anything that involves changing the behaviours of your staff isn’t always straightforward. If you haven’t heard of 5S before there are five basic steps, all beginning with ‘S’. They are: Sort – clearing out the clutter and re-distributing other people’s belongings. Set in order – optimising the workplace so that everything you need frequently is close at hand. Shine – cleaning the workplace to an appropriate level. Standards – defining what good looks like and how you will keep it that way. Sustain – forming the habits to retain the benefits of an organised and disciplined workplace. So, how does 5S improve the performance of your business? From a safety perspective, fewer accidents means less downtime.

Search This Blog