It is a word that can unleash the potential of both a business and an individual.
Kaizen means more than just continuous improvement. It is a word that is linked to:
Many people I speak to, that are new to improvement projects, aren't sure if they are on the right path when it comes to embracing the spirit of Kaizen.
If you are also one of these people then let me share with you a few thoughts that can help you feel at ease about starting and leading change.
Start with your concerns
A great place to start your improvement life is with anything that isn't right. Getting your concerns out into the open really is the first step for most of us.
If you aren't happy with something, raise it. This isn't only a great place to start, but something that you shouldn't give up. Whenever a standard is not being met, or not even defined, get vocal and then do something about it.
The intention of Kaizen is to use small steps to gather momentum and gain confidence. This approach is a psychological tool to help people avoid the 'fight or flight' response. It isn't surprising that many people feel uncomfortable when they need to start making change happen and haven't done so before.
Keep the time, the tasks and the effort low until you start to naturally feel like doing more.
Do less better
Following on with the Kaizen theme, doing less better is always a great strategy. There is nothing more wasteful than starting a whole load of improvement projects and getting nowhere.
Capture loose ends
Keeping track of where you are with your improvements is essential.
I'll keep this really simple. Write stuff down. Write down your action plans. Write down your updates. Write down the things that have to change. Write down the decisions you need to make and have made.
Don't let loose ends derail you!
Persist and evolve
Improvement projects rarely go right on the first attempt. There will be learning taking place, there will be dead ends and there will be misunderstandings.
See the bigger picture and make sure that you persist with your quest and learn as you go.
Find a friend
Undertaking improvement projects is usually easier if you have some like minded people with you on the journey.
If you can find someone that has complementary skills to yourself even better. From a Kaizen perspective, having more than just yourself getting into the thick of the change should lower the pressure on you. Lower pressure is exactly what the Kaizen approach attempts to do.
Celebrate your wins
I started off talking about getting concerned about things that aren't right. This approach needs to be balanced out by remembering the distance travelled.
It is easy to get fixated on the problems that are still in front of you. Don't get complacent, but don't become permanently grumpy either!
The clue is in the title of 'continuous improvement', it doesn't stop!
As you get more wins under your belt, find new improvement challenges and invite more people to join you.
That should be enough to get you going. If you are looking for some structure to your personal development in this area then check out my Making It Happen toolkit.
Have fun embracing your improvements,
About the author:
Giles Johnston is a Chartered Engineer who specialises in helping businesses to grow and improve through better business processes and embracing Kaizen.
Giles is also the author of Effective Root Cause Analysis and 'What Does Good Look Like?'.